Refund Policy

Effective Date: [10/01/2026]

At Boxspiration Tech Palace, customer satisfaction is important to us. This Refund Policy outlines when refunds are applicable.

1. Eligibility for Refunds

Refunds may be considered only if:

  • Payment was made in error (duplicate payment)

  • The product was not delivered at all due to fault solely on our end

  • A formal refund request is submitted within 30 days of payment

Each request is reviewed on a case-by-case basis.

2. Non-Refundable Situations

Refunds will not be provided for:

  • Failure to provide required information or access needed to deliver the service

  • Delays caused by third-party platforms or client-side issues

  • Promotional or discounted services

3. Hardware / Physical Products (If Applicable)

If Boxspiration Tech Palace sells physical products:

  • Items must be unused, in original packaging, and returned within 30 days of delivery

  • Customer bears return shipping costs unless the item is defective or incorrect

4. Refund Processing

  • Approved refunds will be processed to the original payment method

  • Processing time may take 3–7 business days, depending on the payment provider

5. Contact for Refund Requests

To request a refund, contact us with proof of payment:
Subject Line: Refund Request – Order ID

6. Policy Updates

Boxspiration Tech Palace reserves the right to update this Refund Policy at any time without prior notice.