Privacy Policy

Privacy Policy

Effective Date: [10/01/2026]

Boxspiration Tech Palace (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with our platforms.

By using our services, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Full name

  • Email address

  • Phone number (including WhatsApp contact)

  • Billing and payment information

  • Business information provided during service requests

b. Technical & Usage Data

  • IP address

  • Browser type and device information

  • Operating system

  • Pages visited and interaction data

  • Cookies and tracking technologies

c. Client-Provided Data

When providing automation, chatbot, API integration, or software services, clients may supply customer or business data. Such data is used strictly to deliver agreed services.

2. How We Use Your Information

We use collected information to:

  • Deliver and manage our products and services

  • Process payments and invoices

  • Communicate updates, support responses, and service notifications

  • Improve website performance and user experience

  • Configure automation tools, chatbots, and API integrations

  • Comply with legal and regulatory obligations

3. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enhance site functionality

  • Analyze traffic and usage patterns

  • Remember user preferences

You may disable cookies via your browser settings; however, some features may not function properly.

4. Data Sharing and Disclosure

We do not sell or rent your personal information.

We may share data with:

  • Payment processors

  • Hosting and cloud service providers

  • Analytics and automation platforms

  • Third-party APIs (e.g., WhatsApp API, Meta, Google services)

  • Legal authorities when required by law

All third parties are required to maintain confidentiality and data protection standards.

5. Third-Party Platforms

Our services may integrate with third-party platforms. Boxspiration Tech Palace is not responsible for the privacy practices, security, or policies of these external platforms. Users are encouraged to review their privacy policies separately.

6. Data Security

We implement reasonable administrative, technical, and organizational measures to protect your information. While we strive to secure data, no method of transmission over the internet is 100% secure.

7. Data Retention

We retain personal and service-related data only for as long as necessary to:

  • Fulfill service obligations

  • Meet legal, accounting, or compliance requirements

Upon service completion or request, data may be deleted unless legally required to retain it.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Request access to your personal data

  • Request correction or deletion

  • Withdraw consent

  • Object to certain data processing activities

To exercise these rights, contact us using the details below.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

11. Contact Information

For privacy-related questions or requests, contact:

Business Name: Boxspiration Tech Palace